Terms of use

Acceptance of terms of use

The following Terms of Use (Conditions) apply to anyone accessing and using the BT MyPlace website (Site), or any part of it. BT may modify these Conditions from time to time and accordingly you are advised to keep up to date with the changes by regularly reviewing the Terms. By using the Site you agree to be bound by these Terms. You should note that individual products and services available through the Site may have additional terms and conditions that apply to them, which may themselves vary these Terms.

Device and service registration

By completing the registration process, you accept the Terms of Use described and consent to our using your information accordingly.

You will then need to confirm registration of your device and/or for the service by responding to the confirmation email BT will send to you in order to continue gaining full access to BT MyPlace website.

Access

It is your responsibility to ensure that you have an appropriate web browser or any other technical requirements in place in order to access and make use of the Site. You may change your choice of opting in or out of marketing and promotional activities, although you may continue to receive mailings for a short period while your change is being processed. This can be done through the feedback form on the Site.

Free access to BT MyPlace website or the internet is from selected BT Wireless Cities Wi-Fi coverage areas and only when using the available Wi-Fi connection. You may incur charges for access using WAP or other technologies.

You have the right to ask for a copy of your personal information. Please see the "How can I find out what information BT holds about me?" section of our Privacy policy for details.

Our security policy

We take very great care to ensure that any personal information you enter on the Site is kept safe. The following section explains how we keep your data secure.

When you type in your registration details or credit card number, the Site automatically changes into secure mode. When you're submitting details to the Site over the internet, security is handled as follows:

1. Firstly, when your browser (e.g. Internet Explorer) connects with the secure side of our server (website computer), that connection is between you and the server alone.
2. Secondly, the information you're sending us will be encrypted before it begins its journey over the internet to the Site. This ensures that it can't be read by anyone else while it's in transit. In other words, during the communications between your browser and our server, the information is scrambled. This is known as encryption and our encryption is 128bit. 128bit encryption uses billions (2 to power of 128) of possible combinations to scramble the information. The enabling technology is called Secure Sockets Layer, or SSL for short.
3. Thirdly, any information we store internally so we can process your order, is kept on a computer system that operates independently of the web server and doesn't use an operating system that is prone to viruses, hacking etc.

In summary, we've taken the appropriate measures to ensure that your personal information is not unlawfully processed. BT uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including "firewalls" and Secure Socket Layers. BT treats data as an asset that must be protected against loss and unauthorised access. However, no information transferred over the Internet or wireless network can be guaranteed to be completely secure.

Changes to services

BT reserves the right at any time and from time to time, to modify, edit, delete, suspend or discontinue, temporarily or permanently, the Site (or any part of it) and/or the information, materials, products and/or services (or any part of them) available through the Site with or without notice. This will not affect any order which has already been accepted by us.

Copyright

The content of the Site is protected by copyright, trademark and other intellectual property rights as applicable and is provided solely for your own use. Republication or redistribution of any of the content available on the Site including by framing or similar means is prohibited.

Prevention of fraud

To help us prevent fraud, please be aware that we may make searches about you at credit reference agencies for the purpose of verifying your identity. These agencies will supply us with information, including information from the Electoral Register. The fact that we have requested an identity check is recorded by these agencies, though be assured that the searches will not be seen, or used by lenders to assess your ability to obtain credit.

Liability

BT will be liable if you are injured or die as a result of our negligence. We do not limit that liability by these Terms any other way. We have no liability (whether in negligence or otherwise) for any loss not reasonably foreseeable by us nor any loss of opportunity, goodwill, reputation, business, revenue, profit, or savings you expected to make, wasted expenditure or data being lost or corrupted. Any liability we have of any sort (including liability for negligence) is limited to £250,000 for any event or related series of events and £500,000 for all events in any 12 month period. BT excludes all liability of any kind (including negligence) in respect of any third party information or other material made available on, or which can be accessed using, the Site. This does not in any way affect your statutory rights.

Law

These Conditions are governed by and will be interpreted in accordance with English law and any disputes relating to these Conditions will be subject to the exclusive jurisdiction of the English courts.

Minors

The BT MyPlace website is not intended for unsupervised use by children and we ask that no-one under the age of 12 submits personal information to us or uses the Site without supervision of a parent or guardian.

VAT registration number

BT's VAT registration number is GB 245 7193 48